Ebay Morons Galore!

January 23, 2011

What the hell is wrong with the Canadian post office?

Seriously. I need to know. Almost everything I’ve sent there over the last few months has arrived either damaged, massively late, or most importantly, not at all. It’s moved beyond a coincidental fluke to something substantially wrong with the system.

About 15% of my ebay business goes overseas. Anyone who’s read my posts here knows I think it’s good for business to sell anywhere, anytime. However, I am seriously considering outright banning Canada for a while. I had a perfect holiday season everywhere else in the world (even Italy and Mexico!), but about 7-8 packages just never arrived to Canada, leading to constant refunds and several negative feedbacks, even though I did all I could to help the buyers. I’ve been shipping from three different post office locations, so it’s not like someone in “the back” is stealing my Canadian packages, which is a pretty paranoid way of thinking anyway.

This week alone, I received two negs from western Canada for non-receipt. I first asked for patience, that mail to Canada has been slow recently (especially during the holidays), and they act like I called their sisters a bunch of sloppy whores. God forbid you insult the infallible Canada Post! Both buyers actually refused refunds and apologies for the inconveniences because I said the fault lies with their countries’ mail delivery service. They’d rather neg and get nothing (if you think a refund offer is still on the table after a neg, you’re nuts).

An email: “Do NOT say it takes long because it’s international. I’ve sent and received stuff to/from US – it NEVER takes a month – it arrives within a week if not 2. Even items from Asia don’t take a month. It wasn’t even holiday season back when I purchased it.

Ignoring the fact he considers the second week of December to not be part of the holiday season, it’s a dumb email. Even the packages that do make it into the buyer’s hands take no less than 10-14 days. This is not just my experience; other sellers I know experience the same results. Three to four weeks is in no way unusual, but according to this buyer, it’s never happened in the history of Canada. Thanks anyway, guy with 60 feedback!

Later, his neg: “Item NEVER received. Blames on the postal service. Irresponsible. Do NOT trust.

Really now, what more can I possibly do once I drop the package off at the PO? Of course I’m blaming the Canadian post office. The address is written 100% legibly and the customs form is always on the front or top and is filled out correctly. If there’s no item 30-35 days after the mailing date, I’ll send a refund. Wow, that’s pretty irresponsible. (I realize I’m being snarky now, but my emails are actually professional to the buyers until the transaction has officially been ruined, so don’t think my ‘tude is causing the bad feedback)

So, I have three choices right now (aside from doing nothing and hoping it’s all a giant, expensive fluke):

1) Continue to ship to Canada, jack up shipping ~30%, and give a refund at the earliest possible moment to any Canadian who complains, even if it’s hours later. I will not speak ill of Canada Post because Canada Post is perfect and asking for patience will only make the buyer angry, and I won’t like him when he’s angry.

2) Continue to ship to Canada, jack up shipping to Priority/Express Mail costs. This is a HUGE price increase, since I mostly sell items that are under a pound, meaning the shipping price will likely more than double. Unless it fits in a Flat Rate envelope/box (less than half do, since I sell a lot of 5950 hats which go in a custom box), this’ll cost, bare minimum (no handling fees), $21. Not appealing when most items I sell go for about $10-20. I’ll have a tracking number, which is good, but Priority items to Canada have gone missing before.

3) Ban Canada outright from future sales. Will definitely hurt business, but will have a nice catharsis effect. Will probably lead to a giant flashing text box in all listings taunting Canada while thanking them for all the negs, which will probably hurt business more.

I’m leaning towards #1, but 2 or 3 might happen too. A colleague mentioned a variation of #2, in which anyone outside of the province of Ontario MUST pay for Priority shipping, since that’s where a majority of the non-receipt problems come from. Not a bad idea, but there’s no way to officially discriminate against Canadian provinces in your ebay listing, and packages still go missing to Ontario.

Comments, suggestions, similar horror stories to share?

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December 30, 2009

Repete777 Sucks

I was reviewing a seller’s feedback while browsing ebay recently when I noticed he received an awfully stupid neutral feedback. The feedback said “Seller does not leave feedback. Paid Paypal 30 days ago. Product as stated.” What the hell is that? Who cares that much about feedback that they leave a neutral over it? Apparently, this lunatic (repete777).

I checked the feedback repete777 leaves for all sellers and it turns out he does this for everyone who doesn’t leave him a positive feedback. Repete777 thinks the seller should leave feedback first, unprompted, every time, and if not, repete777 will ruin that seller’s feedback. That is, as the Pope once said, really fucking retarded.

Ebay’s official stance on leaving positive feedback is very simple. It is not compulsory for any user to leave the other party feedback of any kind. That is all. They encourage honest feedback, but it is up to the user in the end whether or not they wish to participate in the feedback process.

As of today, December 30, 2009, 12 of the last 22 feedback ratings repete777 has left for sellers has been neutral for the exact same reason. This is a higher ratio of bad feedback left than even sandrine-77 (I think if you have two or more sevens in your username, you’re a tool). How is this allowed to continue? Why isn’t repete777 suspended? Users are allowed 60 days to leave feedback, not 30. Repete777’s 30-day limit is an arbitrary figure made up by a crazy person. What if I left bad feedback for people who didn’t ship within 7 hours and 32 minutes? Would ebay let me get away with that?

Repete777 uses the same cut-and-paste neutral feedback for almost all sellers, but once in a while, he changes it up. When this happens, it just proves exactly how dumb he is, as words are misspelled and logical thinking is nowhere to be found.

He asks, “What more does a buyur need to do?” Well, you can start by spelling buyer correctly. He called one seller’s performance “Totally unexceptable” which is one of the greatest misspellings I’ve ever seen. Earlier in the year he said he “Paid Palpay on sale,” which is odd, since I’ve never heard of PalPay. He also repeatedly misspells basic words like “sellar” and “does’nt” on non-consecutive occasions, so you know that’s how he thinks those words are spelled. We all make spelling errors, but people who never spell anything properly are probably, as Ghandi once said, dumb as all fuck.

Irrelevant to everything, but still amusing, are his buying habits. He buys some of the worst garbage you can find on ebay. Just the other day he bought the Jack Frost DVD. Not the classic cartoon, the shitfest everyone hates starring Michael Keaton as a recently dead guy brought back to life as a snowman. This is totally unexceptable.

You’ll notice I typed repete777’s name a whole lot instead of pronouns here. That’s because if anyone searches google or whatever for repete777, I want them to see this page. If you’ve ever dealt with repete777 and want the world to hear more about how stupid he is, post here or drop me a line elsewhere. If I get good responses (or he gets suspended), I’ll post an update. If you’re just a seller, I’d add repete777 to your blocked bidder list. If you’re repete777 himself, eat a dick and stop leaving stupid feedback for good sellers.

December 17, 2007

A late entry for the Dumbest Buyer ’07 Award

I just got home from my real job (sadly, ebay doesn’t pay all the bills) and I just went through my mail, which included some mailed payments. Great. I love these. No Paypal fees and no threat of a chargeback. It’s also pretty tough to screw up. Well, you’d think so at least.

Someone just underpaid by $1.99, while also including a two-page printout of the invoice and the item page, which had the correct total three times. How does this happen?

money order

I don’t even care about the two bucks. It’s too little an amount to make her mail another payment, but big enough where it’s clearly noticeable and annoying. I seriously want to know exactly how this happens. I’ve had people purchase the wrong money order amount, but they’ve always included the remainder with payment.

I emailed the woman and I guess we’ll see what she says.

December 15, 2007

I hate these people

So far, I’ve only really posted minor morons; the ones you can just laugh off. Their mistakes are relatively harmless in the grand scheme of things and they’re easy to poke fun at with a smile.

However, the users I’m featuring today are absolute scum. They are worthless and they piss me off. I hate them and I think they should be banned from ebay and the rest of the internet. They don’t read, they have a bad attitude, and they make life miserable for good sellers.

First there’s this asshole who has the reading comprehension skills of a retarded dolphin. He recently won a Willis McGahee youth jersey from me, but minutes before the auction ended, he emailed to say he wanted to cancel the bid. Well, why not just retract it? You’re allowed to. You don’t need to ask my permission. Of course I wasn’t there, so he ended up winning, then a few days later I see this:

I emailed you before this ended and was still wondering if we can more or less pretend this never happened. I don’t know how it would work, just pretend it was paid and you keep the item or there is a way to cancle the sale? Any response would be pretty helpful. The reason I no longer want to purchase this item is the fact that it is a Youth size and not an adult.

More or less pretend this never happened? Pretend it was paid? “Cancle” the sale? Keep the item? Any response would be helpful? Ok, here’s a response. Die in a ditch you illiterate fool. Is that pretty helpful enough?

You thought it was an adult? How is this possible? Let’s look at the title, item details and item description:

title item desc/details

Clearly this is an adult jersey. I mean, why bother reading the title, item details or item description when you can just look at all the perty picshurs and bid away, drooling like a mongoloid. Not surprisingly, this guy’s address was a frat at Pitt University. Have you ever met anyone of any value to society who lived in a frathouse?

Here’s someone who’s somehow stupider. Check out this amazing combination of dipshit logic and first-grade writing ability:

Yes Iwas trying to pay for the item that I won and my computer went out so instead I purchased your second item. What do I need to doin order to un due this transaction?

In English, I think this woman is trying to say, “I bought an item from you and I was about to pay with Paypal, but my library dial-up connection died, so I bought another, different item from you because I’m an imbicile who has no idea what she’s doing on the internet. I am bottom-feeding filth that embodies everything wrong with this country. Go Yankees!”

I mean, really. I understand that not everyone is going to be a computer expert, but this doesn’t even make sense. Whenever I need to know the point of view of the computer sub-novice, I ask my mom. I brought up the situation and even she thinks this moron is beyond dense. Way to set a new standard of stupidity. I didn’t think it was possible.

This last loser is a wonderful combination of stupid, naive, cheap, and opinionated. What a winner. In a nutshell, this guy bought an item and never paid during the course of 2+ weeks, so I filed a non-paying bidder dispute. He then emailed to ask what size the jersey he bought was. What the hell is that? Just look at the damn auction. Like my friend and fellow seller Dave says, if you don’t believe the auction, why would you believe the email? Stupid questions are insta-deleted.

I waited another week, sent him another Paypal invoice, but nothing. I closed the dispute and negged him. A week later, I start receiving stupid emails from him. Here they are, in order, him in red, me in blue. It’s pretty self-explanitory.

one thing i dont appreciate the feedback you left on my feedback area, i emailed you twice asking you what size the jersey was and you never responded not even once, oh but how quick you are to respond you not getting your money.

You asked AFTER you already won. At that point, it doesn’t matter what size the jersey is. You are bound to buy it, because you bid and won. If there was any confusion, you should have asked before you bid. Stop passing the buck. It’s pathetic.

no the point was and is i was still going to buy it no matter the size but u have you head so far up god knows where you dont see it that is why i refused to pay MORON. learn to communicate when your customers and maybe youd understand.

Bullshit. If you didn’t care about the size, you would have paid and been happy with the jersey in either size. Stop making up logically faulty excuses for why you didn’t pay. You sound like a child.

no im not making excuses the point is if you are a seller and the buyer no matter if the bid is over has a question. you should answer it, very simple, all you care about it the money who cares about the buyer as long as i get my money, but whats done is done, no sense arguing over this esp. with someone like you a seller who doesnt know how to sell properly and list the right sizes on his listings Mr “ive been doing this since 1998!” if you would have responded to my email you would have gotten your money very easily, it about the customer not the seller!! get it? good luck with the rest “business”

Thanks for the naive and hilariously incorrect opinions. I filed them under “Worthless” for future reference. Keep selling video games for 25% of their ebay value and have a nice life.

Oh, this is another one of those guys who is confused by stock photos and stock photo disclaimers, just like these jerks. That’s what he means when he says I don’t “know how to sell properly.” He sells around one item a month, very poorly, usually a video game system, always for far less than its actual value. What a tool. I’m sick of these worthless cretins. Until next time…

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